Marketing / Communication Consent Policy
Last updated 28 September 2026
On this page7 sections
We send service messages to people who register with us, and promotional messages only to people who opt in; anyone can stop promotions at any time.
1. Two kinds of messages
Type | Examples | Consent |
|---|---|---|
Service | OTPs, application updates, deadlines, payment reminders, receipts | Given at registration; needed to deliver the service |
Promotional | Offers, webinars, new courses, newsletters | Separate, optional tick-box |
2. Channels
Phone calls, SMS, WhatsApp, email, and in-app notifications, from official Career Comrade numbers, sender IDs and domains only.
3. DND and TRAI rules
We follow the TRAI Telecom Commercial Communications Customer Preference Regulations, 2018. By registering and giving explicit consent, you allow us to contact you about your enquiry even if your number is on the DND/NCPR list. Promotional messages respect your DND preferences unless you have separately consented.
4. Timing and frequency
Calls and promotional messages are made between 9 am and 9 pm IST, except urgent admission-deadline updates you have asked for.
5. Recording
Calls may be recorded for quality, training and dispute resolution. We tell you at the start of the call.
6. Opting out
Reply STOP to SMS or WhatsApp, click "unsubscribe" in emails, or email careercomradehelpdesk@gmail.com. Promotional opt-outs are processed within 7 days. Stopping service messages during an active admission may stop the service.
7. Data sources
We contact only people who gave us their details themselves or through a parent. We do not buy contact lists.