Legal
Legal and policies
How we work with you: our terms, fees and refunds, how we protect your data, and how to reach us.
Terms, fees and refunds
- Terms and ConditionsThe agreement for using our website and admission services.Read
- Refund and Cancellation PolicyWhen the Advance Payment is refunded, when it is not, and how refunds are paid.Read
- Payment Terms and PolicyOfficial payment channels, what is payable and when, taxes, late payment and cheques.Read
- Grievance Redressal PolicyHow to raise a complaint, who handles it, and how quickly we respond.Read
Privacy and your data
- Privacy PolicyWhat personal data we collect, why, and your rights over it.Read
- Privacy Notice (short)The short notice shown before we ask for your consent.Read
- Cookie PolicyThe cookies and browser storage our site uses, and how to control them.Read
- Account Deletion and Data Erasure PolicyHow to delete your account and data, and what we must keep by law.Read
- Data Retention PolicyHow long we keep each kind of record, and how it is deleted.Read
- Data Security PolicyThe safeguards we use to protect your personal data.Read
- Data Breach / Incident Response PolicyWhat we do, and whom we tell, if personal data is breached.Read
- Third-Party Services / Data Sharing PolicyWho we share data with, why, and what we never do.Read
Content, safety and communication
- Child / Minor Safety and Data Protection PolicyParental consent, how we protect students under 18, and how to report a concern.Read
- Marketing / Communication Consent PolicyService messages, promotional messages, DND rules and how to opt out.Read
- User-Generated Content PolicyRules for reviews, testimonials and anything you post, and how we moderate.Read
- Intellectual Property / Copyright PolicyWhat we own, what you may do with our content, and how to report infringement.Read
- Accessibility StatementOur accessibility goals, known limits, and how to get help.Read